1. Introduction
At Global Data Specialists, we want you to be completely satisfied with your purchase. This Refund and Return Policy outlines the conditions under which you may return products and receive a refund.
2. Eligibility for Returns
Products may be returned within 30 days of receipt if they are unused, in their original packaging, and accompanied by a receipt or proof of purchase.
3. Return Process
To initiate a return, please contact our customer service team at sales@gbl-data.com to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
5. Non-Refundable Items
Some items may be non-refundable, including but not limited to opened software or products that have been customized or modified.
6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.
7. Changes to This Policy
We reserve the right to modify this Refund and Return Policy at any time. Any changes will be effective immediately upon posting on our website.
8. Contact Us
If you have any questions regarding our Refund and Return Policy, please contact us at sales@gbl-data.com.
